Your work will be shipped and delivered in the proven manner.

Standard delivery

With a standard delivery, your items are dispatched with one of our selected shipping partners:

• DHL
• DPD
• UPS
• TNT/FedEx

Depending on the selected configuration of your products, an estimated delivery time will be displayed in the shopping basket and in the order confirmation. This delivery time is given in working days and delivery takes place from Mon-Fri.

Convenience delivery for particularly large products

Comfort delivery is carried out via GEL or DHL. The delivery is carried out with a 2-man service and after prior appointment with you. The consignment is carried to the desired room.

This delivery option is available for works with an edge length of 125 cm or more for an additional charge. You will find this option in step 2 of the ordering process under "Shipping". Please note that this will result in a longer delivery time.

Express delivery

Unfortunately, we do not currently offer express options for your delivery.

Neutral shipping

Shipping is carried out without explicitly stating the WhiteWall brand. This includes all information and seals from our products (including quality seals) and packaging, as well as the enclosed delivery note. The delivery note also does not show any prices (regardless of this shipping method). You will find this option in step 2 of the ordering process under "Shipping".

Please note that neutral shipping can only be selected for deliveries within the EU. For deliveries outside the EU, customs documents are required that show WhiteWall as the sender and the value of the goods to be cleared through customs.