GENERAL

PRODUCTS

• 1. What is the WhiteWall quality seal?
• 4. Are images in frames changeable?
• 5. What is the difference between photo prints and giclée prints?
• 6. How do I create a split image?
• 7. What wall-mount options does WhiteWall offer and how do I hang my picture?
• 8. How do I clean Acrylic Photo Prints, Metal Prints or Photo Canvases?

YOUR WHITEWALL ACCOUNT

• How do I register an account with WhiteWall?
• 4. What are the benefits of creating a WhiteWall account?
• How can I delete images from my account?
• How can I subscribe to or unsubscribe from the WhiteWall newsletter?
• My login is not working, what can I do for login problems?
• How can I delete my customer account?

Coffee Table Book

WHITEWALL IMAGE COLLECTION

• What is the WhiteWall Image Collection
• Where do the Image Collection images come from?
• 2. What is the reproduction fee and how is it calculated?

GIFT CERTIFICATES

• 1. Which products can be purchased with Gift Certificates?
• 2. How long are Gift Certificates valid?
• 3. Can I give Gift Certificates as presents?
• 4. Can I redeem multiple Gift Certificates for a single order?
• 5. What happens to the remainder if I don’t use the entire value of my Gift Certificate?
• 6. How do I redeem a gift certificate or promo code?

CORPORATE CUSTOMERS

• Is there a loyalty or benefit program for business customers at WhiteWall