The quality indicator appears in the configurator’s size and crop settings. Green means very suitable, yellow sufficient but potentially softer, and red recommends a smaller size or optimisation. Viewing distance, subject and product also matter. SuperResolution, cropping, format changes and original files can improve results.
Where can I find the quality indicator?
Upload your photo and open it in the configurator. In the image size and crop settings, you will see the quality indicator when selecting your format. It automatically rates how well the resolution of your photo suits the selected size.
What do the colours mean?
- Green: The resolution is very well suited to this format.
- Yellow: The resolution is sufficient. When viewed closely, the image may look slightly softer.
- Red: For this format, we recommend a smaller size or one of the optimisations below.
Formats that cannot be produced in good quality with your file are automatically hidden in the configurator – so you cannot order anything that does not work. More on this: Will WhiteWall check my image file after it is uploaded?
Good to know: resolution is a guideline, not a must
How sharp an image looks does not depend on pixels alone:
- Viewing distance: Large images are viewed from further away – small blurs are hardly noticeable then.
- Subject: Soft subjects such as fog or sky can be enlarged better than very detailed shots.
- Product: Canvas and direct prints require a lower resolution than photo prints or fine art prints.
You can find background information on pixels and dpi in the article What is the optimal format for my image file?
Your indicator is not green yet? Here is how to get more out of it
- Use SuperResolution: Our AI-based SuperResolution increases the resolution of your photo and reconstructs fine details, giving you access to larger formats – ideal for smartphone photos, crops or older digital images. Free of charge and can be switched on and off in the image size and crop settings. More on this: What does SuperResolution do?
- Check the crop: A tight crop uses only part of the pixels of your photo. A slightly larger crop or the “Perfect Fit” format (matching the aspect ratio of your file) often improves the rating.
- Adjust the format: Even a slightly smaller size can turn the indicator green. Why not every maximum format is available is explained in the article Why is the maximum size shown in the configurator different than the product's maximum size?
- Use the original file: If possible, upload the file in full resolution – not a reduced version, e.g. from messengers or social networks.
Further optimisations for your print result
- UltraHD sharpening: optimises high-resolution images for particularly sharp prints – free of charge and selectable in the configurator. More on this: What does UltraHD sharpening do?
- Automatic image optimisation: improves contrast, saturation and shadow detail. It is active by default at 70% and can be adjusted or switched off in the before-and-after comparison – for example if you have already edited your photo professionally. More on this: What is the automatic image optimization?
You can save your preferred settings permanently in your customer account under “My settings”.
Still unsure?
Order a small test print first to assess sharpness and colours at your leisure. Our store team will also be happy to advise you personally.