If a gift card is lost, Customer Service can help the purchaser using the account email address or customer number. Recipients should contact the purchaser.
Have you deleted or lost the email containing your gift card? Our Customer Service team will be happy to provide the information again.
To clearly identify you as the purchaser, please provide us with
- the email address of the customer account used to purchase the gift card, or
- your customer number.
Important: We can only provide this information to the purchaser of the gift card. If you received a gift card as a gift, please contact the person who purchased it.