Your satisfaction is very important to us. That is why we ask you to contact us immediately as soon as something does not meet your expectations.
Together we will find a solution to your concern, whether by remaking the product or in the form of compensation. We strive to continuously improve our performance with your feedback and ensure your satisfaction in the future.
Please contact our customer service department immediately upon receipt of your order:
Providing your email address and referring to our "Satisfaction Guarantee", we would like to ask you to describe the defect you have pointed out as accurately as possible.
Please supplement your message with at least two meaningful photos so that an initial qualified assessment is possible.
Together with our quality management, we will analyze your case in order to continue to meet our high quality standards. Our customer service will then contact you and find a solution as quickly as possible.