Despite extensive and secure packaging of your order, shipping damage can unfortunately never be 100% ruled out. If there is already visible damage to the packaging during delivery, please check the contents in the presence of the delivery person.
If you already notice damage in this case, we would like to ask you to photograph the damage with your cell phone and refuse acceptance.
Of course, it can also happen that damage, for example due to strong vibration, is not visible from the outside and can only be detected after receipt and when unpacking the shipment. Please record the damage by means of two meaningful photos and contact our customer service immediately with the damage pictures:
We will then contact you and arrange a replacement production for you as quickly as possible.